Questions
Do I need a full gym?
Yes — this is programmed around barbells, dumbbells, cables and a pull-up station. Training from home with limited kit? Message me before you buy.
I'm a beginner — is this too advanced?
Starter is built to teach you the core back movements and form from day one. Complete and Coached assume you're already comfortable moving around a gym.
Is this a subscription?
Starter and Complete are one-time payments — pay once, keep it forever. Coached is different: it's ongoing monthly coaching at £/month, billed automatically until you cancel. There's no lock-in and no minimum term — cancel any time and you won't be charged again.
How is it delivered?
Starter and Complete land as an instant PDF and video download. Coached is delivered through the Trainerize app, with your programming updated progressively for as long as you're subscribed.
Can I upgrade later?
Yes — message me and I'll credit what you've already paid toward the next tier up.
Is Coached the same as your 1:1 personal training?
No — Coached is monthly back-focused coaching: ongoing programming, weekly check-ins and nutrition guidance built around this one goal. If you want full 1:1 coaching across your whole training, message me directly and we'll look at what that could look like.
How do I cancel Coached?
Message me any time and I'll cancel it for you, or use the manage-subscription link in your payment confirmation email. It stops billing at the end of your current period — no questions asked, no cancellation fee.
What's your refund policy?
Starter and Complete are instant digital downloads — by purchasing, you're confirming you want immediate access and that you understand your 14-day cooling-off cancellation right ends once your download begins. Once that's happened, those sales are final. Coached is billed monthly: cancel any time and you won't be charged again, though we don't refund a billing period that's already started. Full details in the
Refund & Terms Policy.
